Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• During peak seasons, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors outside our control.

Shipping Costs

• Shipping fees are calculated at checkout.
• Free shipping promotions may be offered on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 2–5 business days to update after shipment.

Multiple Packages

Some orders may arrive in separate packages if products are sourced from different suppliers or warehouses.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, we may not be able to offer a refund or replacement.

Delayed or Lost Packages

If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to investigate the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: nestogxxx@gmail.com

We aim to respond within 24–48 business hours.